Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://smarterrum.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The microphone came very quickly. 12 days before the Perm Territory, thank you very much for the quality. The store sent the goods the same day as I made the order
Excellent microphone, high-quality performance, looks very solid, very good noise reduction. Despite its value of 32 $, the quality of its sound can pull even with Blut Yeti. Definitely recommend 5 +. Very fast delivery.
Micro super, but it's a pity that you can not remove the holder for the stand.
For their money very worthy micro. Delivered to the door in 4 days (Moscow). The sound quality is satisfied-for sitting with friends in the discord and conferences on the distance is the most it. Now let's see how much he will live
The microphone is just the best for its price, ordered in the evening of the 6th, sent in the morning of the 7th, came in the afternoon of 12, the store is very sociable, before the entrance the courier was brought, very satisfied
A good microphone, the interlocutors at the end of the conversation are satisfied with the sound. From the Russian warehouse delivered less than a week, brought by courier.
Delivery in Russia to the Saratov region for 6 days. The packaging was slightly crumpled, but it did not affect the contents, the equipment is standard, the microphone is good, for their denbgi the sound is excellent, I advise
Well, for me, this is the most perfect microphone for this price. He came to me Thank God without marriage, only a box with a little dent, but it's nothing. I can say that he has a perfectly clear sound, without noise and stuttering. Materials are also well executed. But if the PC is under the table and you want to put it on the arrow, then most likely you do not have enough cable length, it's not very long here. Also liked the simplicity, do not need to bother and customize, just inserted the USB into the connector and can safely be used (only do not twist the twist into the right position during talk, otherwise, the companion will remain without ears...). Well, and so in this microphone everything is fine, and even for such a price.
Мне понравился микрофон обошолся мне он в 2548 рублей шумов нет доставили до двери в комплекте идёт три нога впринципе хорошая по моему столу не катается Минусы-думал кнопка ругилировка громкости будет побольше и минус в том что провод не съёмный но в принципе все хорошо очень рад спасибо
Great microphone.. 1000 times did not wish that he ordered it .. Delivery fast straight home.
All well came 20 days before the khabrovsky territory, the store is sociable, the goods are perfectly packed.
Works fine)) the sound is chic)) everything is whole, quality, already tried everything perfectly)))
I liked the microphone very much, I ordered for ASMR (who knows, he will understand). It is sooooo sensitive, I turn on half the volume, almost no noise at the microphone itself. In general, for its price is just wow, take not the same oochen fast.
Perfect, seems like it’s really good for the price!
Микрофон шёл четыри недели, каробка была хорошо упакована, все целое, инструкция есть но без перевода на русский, стоит устойчиво, заказала на подарок, пока не пользовались.
This is the perfect microphone) I'm in love with him. Almost no noise, the sound is very clean and bright. I'm like a Bitmaker putting him in the right five stars. Also delivery for a week by courier! Seller is very sociable)
Very fast delivery, all very well packed. It will smooth pretty. How long will work do not know, now I liked everything.
Excellent, high-quality microphone! For a small price. Recommend 100%!!! Delivery in Moscow 3 days, courier to the door. Gun!
отличный микрофон! супер быстрая доставка в спб 3 дня! доставка курьером до квартиры.
Works, the companion hears well. To the touch, straight quality: all metal, except for the microphone position regulator (it is plastic). Tips of legs made of dense rubber, near to the hardness of plastic. Some professional things have not been tried to do. Purchase satisfied